Meet the Trainers

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Marjorie Young is certified in Crisis Communications with the Public Relations Society of America. She is the founder of Carriage Trade Public Relations® - a reputation management company established in 1995. She was an adjunct professor in PR and is the author of REPUTATION MATRIX™

Carmel Hearn is a FEMA-certified advanced public information officer and trained by GEMA . She has over 30 years of experience in PR and was previously a TV anchor and reporter.